A Skipton Building Society member recently moved into their property and wanted to address several issues that were identified in the pre-purchase Energy Performance Certificate (EPC) and structural survey.
The primary concerns were improving the outdated heating system and installing a photovoltaic (PV) system for better energy efficiency within the property, leading to long-term savings. The homeowner faced significant challenges in finding contractors willing to undertake the necessary improvements, leading to frustration and delays. That is, until, as a Skipton Building Society member, the customer came across Vibrant’s partnership with the bank: a free EPC Plus assessment, alongside recommendations on energy efficient products and installations.
The customer got in touch with us, and soon after this, a member of our Energy Audit team attended the address and outlined these initial findings upon speaking with the customer:
Challenges
An old, unreliable heating system that was not energy-efficient by modern standards.
Difficulty in engaging contractors due to high demand and lack of interest.
A desire to increase energy self-reliance and achieve long-term economic savings through the installation of a PV system.
Solution
Vibrant Energy Matters conducted a Vibrant Energy Saving Audit and referred the homeowner to one of our preferred contractors, Custom Heat/Electric, to explore their options. Then, detailed discussions and consideration of alternatives culminated in an agreed scheme for the new heating and PV systems.
The installations were then carried out. We provided ongoing support and periodic check-ins to ensure progress and compliance with the agreed plan.
Outcome
The new energy systems at the property are highly efficient and reliable, significantly enhancing the property’s overall energy performance.
The PV system has increased the homeowner’s energy self-reliance and will provide long-term economic benefits.
The post-installation Vibrant Energy Audit, showed an improvement in the property's rating from E to C.
The homeowner was impressed with the support and coordination provided by Vibrant throughout the process.
“Having recently moved to the property, we were frustrated with attempting to engage contractors for necessary improvements to our heating system and to install a PV system. By chance, we identified the EPC Plus service through Vibrant. They connected us with a preferred contractor, and after detailed discussions, we agreed on the proposed scheme. The works were carried out during the summer, and Vibrant periodically checked in to ensure progress. Our EPC rating improved from E to C, and we now have a much-improved, efficient system.”
At Vibrant Energy Matters, we effectively address homeowners’ energy efficiency needs by providing comprehensive assessments, contractor referrals, and ongoing support, resulting in significant improvements in energy performance and customer satisfaction.
Get in touch with us today to arrange a Vibrant Energy Saving Audit or to discuss how our partnerships have led us to become the UK’s trusted property partner.
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